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Excellent

4.75 average

1,852 reviews

Greer

Cece was a big help when I called to update my address and other info related to my auto and home insurance and made the process go very smoothly. Thanks, Cece!

Source: Google Local

Michael L

The girls at Simply IOA are fantastic the take great pride in providing customers quality service. They follow up and get issues handled promptly and professionally,

Source: Google Local

Jessie-Bass d

Ashley Langle was our representative for replacing our automobile insurance and she WAS very courteous and well knowledgeable in the auto insurance business.

Source: Google Local

John M

I had a terrific customer service experience at IOA and my dealings with Caren Morell. My automobile renewal hit a snag with some DMV issues that required someone to guide me through the administrative process. Caren took ownership of the problem and quickly resolved everything in a timely, professional and courteous manner. Let’s be honest, insurance is readily attainable from a multitude of sources. Great service is not, Thanks Caren! John Moore

Source: Google Local

Jimmy M

Clear, concise, and efficient

Source: Google Local

Shelby m

Jesica was very friendly and helpful. Had no trouble getting help with what I needed to have done.

Source: Google Local

Anna C

Jerica was amazing. She took more than time required to assist me and answer all my questions. She was very efficient with her answers and knowledge. I greatly appreciate her. She’s a great asset to this company and deserves a great review and made me a bonus. Thank you again Jerica.

Source: Google Local

Samuel K

Jeri was great she really went to bat for me she really took time out of busy schedule and addressed my issues five stars wish I give her Ten lol

Source: Google Local

Peter G

I spoke with CeCe & she was very professional!! Also she answered all my questions & was very helpful!! I would like to THANK CeCe & Simply IOA for the EXCELLENT SERVICE!!! THANK YOU CECE VERY MUCH!!!! Thank You, Peter F. Goldsmith

Source: Google Local

Ed D

Excellent customer service

Source: Google Local

Michael

Deborah Martin assisted me in dealing with Tower insurance. She was extremely helpful, prompt and courteous.

Source: Google Local

S s

What a pleasure it was meeting Jerica today. Her concern and compassion were above and beyond what i expected. God Bless you Jerica, and thank you so much for your assistance.

Source: Google Local

David P

I recently used Simply IOA to save $7,500 on my home and auto insurance combined. The process only took a few minutes online answering questions and then a few phone calls and that was all it took to make the switch. As a relatively new home owner and someone who does not switch insurance companies regularly (I was with my car insurance carrier for 20 years), I couldn’t have been happier with what Simply IOA was able to provide me in terms of service and savings. Yareli’s Felipe was extremely pleasant and responsive in doing this for me and I can’t thank her enough. In today’s environment of everything costing more, it was so refreshing to save this amount of money and with little to no effort. If I ever run into a rate increase again, I know where my first stop will be!

Source: Google Local

Paul L

Jerica is an exceptional listener and has a deep knowledge of auto insurance policies. She was able to relate to my situation and fully understand my concerns. Through her expertise, she resolved my issues and helped me upgrade my payment to a 6-month pay-in-full plan. Jerica is undoubtedly a valuable asset to the company. Thank you! Best Regards, Yingfong Lee & Guo Wei (2/25/2025)

Source: Google Local

Russ M

I spoke with Jerica Benton today and she was able to add and bind me over for a new vehicle same day with all the proper coverage. It took all of 15 minutes and I have the car on the website registered correctly. I am printing my ID Cards and am ready to go. Excellent service!!

Source: Google Local

Paul O

I have been with SimplyIOA since ‘22 and they have been great to work with. Jerica helped me today as I bought a new car. Quick and friendly service!

Source: Google Local

Julia H

Verified Customer

I called regarding my homeowners insurance. Jerica was helpful and polite.

Juieth B

The representative CeCe was very helpful and kind

Source: Google Local

Reko S

Jerica was of excellent help for me and getting my insurance claim!

Source: Google Local

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Insurance made simple

Home insurance

Auto insurance

Shop 20+ insurance products

Talk to us about your insurance

Talk to us about your insurance

Insurance for all your needs

Home

Car

Life

Umbrella

States we serve

Tried. Tested. Trusted.

Why choose SimplyIOA?

We’re here to help

You save money

You shop your way

How it works

Provide a few simple details

Compare the best rates

Purchase your policy

Partnership opportunities

Insurance Articles

What is a Reconstructed Title?

What to Do If Your Car Is Deemed a Total Loss

How Homeowners Insurance Varies by State

Read our expert advice

Partnership
opportunities