Effective: November 2021


SimplyIOA is a home and auto insurance solution allowing you to compare and purchase home and auto insurance from trusted companies online, over the phone or through a SimplyIOA branch. We appreciate the trust you place in us and is committed to protecting your nonpublic personal information ('Personal Information') and respecting your privacy. We value you as a customer. The following Privacy Policy has been provided to inform you about the collection, use, disclosure, and transfer of any Personal Information by SimplyIOA.


Personal Information Collection, Sources and Purposes

Categories of PI Examples of PI Sources of PI Business or Commercial Purposes for PI Collection

Personal Identifiers

This may include but is not limited to: name, driver's license or state ID number, postal address, Internet Protocol address, Social Security number, email address, prior address, signature, or other similar identifiers.

  • Directly from you, the individual or consumer
  • Insurance industry data providers
  • Affiliates who provide payment history and claim information
  • Consumer reporting agencies
  • Auto and Home Insurance carriers
  • Providing insurance quotes
  • Underwriting insurance policies
  • Defending legal claims against our insureds
  • Evaluating and investigating claims
  • Analytics
  • Marketing
  • Security and fraud prevention
  • Debugging
  • Research and development
  • Quality assurance
  • Meeting legal and regulatory requirements
  • Executing business transactions such as joint ventures, mergers, and acquisitions.

Personal Records

This may include but is not limited to: Details about your vehicle, owner and current insurance, State of Driving License, Date of Birth, Credit Card Number, Type of Device for Performance Monitoring, Information about your home, ownership, and current insurance, Property losses, Bankruptcy, Lien, Judgement, Personal or Business Foreclosure, Criminal or Felony Convictions, Insurance-Related Fraud, Bribery, Arson, Recreational Vehicle Ownership, Ownership of Dangerous or Exotic Animals, Co-applicant, and Mortgage Information.

  • Directly from you, the individual or consumer
  • Insurance industry data providers
  • Affiliates who provide payment history and claim information
  • Consumer reporting agencies
  • Auto and Home Insurance carriers
  • Providing insurance quotes
  • Underwriting insurance policies
  • Defending legal claims against our insureds
  • Evaluating and investigating claims
  • Analytics
  • Marketing
  • Security and fraud prevention
  • Debugging
  • Research and development
  • Quality assurance
  • Meeting legal and regulatory requirements

Protected Classifications

This may include but is not limited to: Marital Status, Age, and Gender.

  • Directly from you, the individual or consumer.
  • Providing insurance quotes
  • Underwriting insurance policies
  • Defending legal claims against our insureds
  • Evaluating and investigating claims

Internet or Other Similar Network Activity

This may include but is not limited to: IP address and Website Usage Information. For additional information please see our Cookies Policy.

  • Your computing device such as your desktop or mobile phone.
  • Providing insurance quotes
  • Underwriting insurance policies
  • Defending legal claims against our insureds
  • Evaluating and investigating claims

Geolocation Data

This may include but is not limited to: precise physical location.

  • Your computing device such as your desktop or mobile phone
  • Marketing
  • Analytics
  • Providing insurance quotes based on location

Professional or Employment Related Information

This may include but is not limited to: Industry and Occupation.

  • Directly from you, the individual or consumer
  • Providing insurance quotes
  • Underwriting insurance policies
  • Defending legal claims against our insureds
  • Evaluating and investigating claims

Non-Public Education Information

This may include but is not limited to: Education Level.

  • Directly from you, the individual or consumer
  • Providing insurance quotes
  • Underwriting insurance policies
  • Defending legal claims against our insureds
  • Evaluating and investigating claims

Inferences from Information Collected

This may include, but is not limited to: inferences about abilities, attitudes, behavior, characteristics, predispositions, preferences.

  • Directly from you, the individual or consumer
  • Insurance industry data providers
  • Affiliates who provide payment history and claim information
  • Consumer reporting agencies
  • Auto and Home Insurance carriers
  • Providing insurance quotes
  • Underwriting insurance policies
  • Defending legal claims against our insureds
  • Evaluating and investigating claims
  • Marketing
  • Analytics

Sensory Data

This may include but is not limited to: voice recordings

  • Directly from you, the individual or consumer
  • Providing insurance quotes
  • Underwriting insurance policies
  • Defending legal claims against our insureds
  • Evaluating and investigating claims
  • Quality assurance

Personal Information Disclosed or Shared

We disclose or share the following information with third parties.


Categories of PI Categories of Third Parties Business or Commercial Purposes for PI Disclosure

Personal Identifiers

  • Insurance Carriers
  • Credit Rating Agencies
  • Lead Providers
  • Internet Service Providers (ISPs)
  • Software and IT Providers
  • Analytics Providers
  • Public authorities/government bodies
  • Delivering products or services (to perform services on behalf of SimplyIOA)
  • Marketing
  • Analytics
  • Legal Compliance
  • Quality Assurance

Personal Records

  • Insurance Carriers
  • Credit Rating Agencies
  • Payment Processers
  • Lead Providers
  • Internet Service Providers (ISPs)
  • Software and IT Providers
  • Analytics Providers
  • Public authorities/government bodies
  • Delivering products or services (to perform services on behalf of SimplyIOA)
  • Marketing
  • Analytics
  • Legal Compliance
  • Quality Assurance

Protected Classifications

  • Insurance Carriers
  • Credit Rating Agencies
  • Delivering products or services (to perform services on behalf of SimplyIOA)

Internet or Other Similar Network Activity

  • Internet Service Providers (ISPs)
  • Software and IT Providers
  • Analytics Providers
  • Delivering products or services (to perform services on behalf of SimplyIOA)
  • Marketing
  • Analytics

Geolocation Data

  • Internet Service Providers (ISPs)
  • Software and IT Providers
  • Analytics Providers
  • Insurance Carriers
  • Credit Rating Agencies

Professional or Employment Related Information

  • Insurance Carriers
  • Credit Rating Agencies
  • Delivering products or services (to perform services on behalf of SimplyIOA

Non-Public Education Information

  • Insurance Carriers
  • Credit Rating Agencies
  • Delivering products or services (to perform services on behalf of SimplyIOA

At times, SimplyIOA engages service providers for the same business purposes for which we collect such Personal Information as described in the previous section; in these cases a contractual agreement is signed with each vendor to restrict the use of your Personal Information.

In certain circumstances, SimplyIOA may disclose your Personal Information when authorized by law, public authorities, courts, or law enforcement, or when required to protect our legal rights. For example, disclosures can be a part of a merger, acquisition, bankruptcy, or other transactions.

Reviewing or Modifying Your Information

Our policyholders can review our update their information by contacting us at Inquiries@simplyioa.com, using our online form or calling us at 833.872.4467.

Any consumer can request a copy of the information about them that we have in our files or review it in a branch office and make a copy to check it for completeness and accuracy. Your request must be in writing and must provide satisfactory identification and proof of entitlement. A reasonable charge may be made for providing requested information. Please mail your request to the following address:

SimplyIOA
3210 Lake Emma Rd.
Suite 3090
Lake Mary, FL, 32746

Within 30 business days, or as required by law, of receiving your written request, we will send you the information. Consent to the use and disclosure of your personal information can be withdrawn, by notice in writing to the address obtained above.

California Consumer Rights

SimplyIOA does not sell any Personal Information from California consumers. The rights below in this section describes the CCPA right to know and right to delete and explains how to exercise those rights. We will not discriminate against you for exercising your rights.

  • A. Right to Know

    You may have the right to send us a request, no more than twice in a 12-month period, for any of the following:

    • The categories of Personal Information we collect about you
    • The categories of sources for the Personal Information we collect about you
    • Our business or commercial purposes for collecting that Personal Information
    • The categories of third parties with whom we share that Personal Information, and categories of Personal Information that each recipient received
    • The specific pieces of Personal Information we collect about you
    • A list of the categories of Personal Information disclosed for a business purpose in the prior 12 months, or that no disclosure occurred; and
    • A list of the categories of Personal Information sold about you in the prior 12 months, or that no sale occurred. If we sold your Personal Information, we will explain:
      • The categories of your Personal Information we have sold and
      • The categories of third parties to which we sold Personal Information, by categories of Personal Information sold for each third party.
  • B. Right to Delete

    You have the right to request that we delete any Personal Information that it has collected from you and retained, subject to certain exceptions. For example, we may deny your deletion request if retaining the information is necessary for us to complete the transaction that you requested, detect security incidents, or enable internal uses that are reasonable aligned with your expectations.

  • C. Exercise your Rights

    To exercise the right to know and the right to delete, please submit a verifiable Consumer request to us by either:

    Please describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. Any request that you submit to us is subject to an identification process to verify your identity or authority to make the request including your full name and email address.

    Designating an authorized agent: To exercise any of these privacy rights, you can also designate another person to act on your behalf. As permitted by the CCPA, any request you submit to us is subject to an identification and verification process and confirmation of the agent's authority, which may include attestation under penalty of perjury. Absent a power of attorney, we will also require the Consumer to verify their own identity.

Non-Discrimination

We will not discriminate against you in a manner prohibited by any privacy regulation including the CCPA because you exercise your rights.

Do Not Sell My Personal Information

We do not believe that we "Sell" Consumer Personal Information as those terms are defined by the CCPA. If you direct us to share Personal Information we may do so, and that is not considered a sale under the CCPA. We do not treat disclosures required by applicable law to be made, such as to the government, to be sales. Also, disclosures amongst the entities that constitute Company as defined above are not a sale.

You can, exercise control over browser-based cookies by adjusting the settings on your browser. For more information on cookies and other tracking devices and ways to exercise preferences regarding them, see our cookie policy.

Our Policy Towards Children

SimplyIOA does not knowingly collect Personal Information directly from minors and does not sell Personal Information from minors. Any information we collect from minors is always with the consent of a parent or guardian. If you are under 16 years old, do not use or provide any information on our website.

How we Respond to "Do Not Track" Signals

Our systems do not respond to browser "Do Not Track" signals, but several of our business partners who utilize cookies, Web Beacons, or other tracking technologies on the Web Site may enable you to opt out of certain of their cookies, Web Beacons, and other tracking technologies and the tailoring of advertisements to your interests. Our website displays a cookie policy when you visit the website, which displays both the first party and third-party cookies placed on your computing device, when you visit our website. You can opt-out of all except the Strictly necessary cookies from the cookie banner. These cookies are required for the proper functioning of our website.

Changes to Privacy Policy

This Privacy Policy may be revised from time to time as laws change and as industry privacy and security best practices evolve. We display an effective date on this Privacy Policy so that it will be easier for you to know when there has been a change.

Contact Information

If you have any questions or comments about this Privacy Policy, the ways in which SimplyIOA collects and uses your Personal Information, please feel free to contact us at: Inquiries@simplyioa.com.